Frequently Asked Questions

Register for quick checkout, easy order tracking, and saving shipping addresses and personal details for future purchases directly from Sanskriti Ecommerce.

We aim to deliver within the expected delivery date, but delays may occur. Please email us at help@sanskritiecommerce.com with your tracking number for assistance.

Yes, you will receive a tracking number via email once your order has shipped. You can use this tracking number to monitor the status of your delivery.

Our return policy allows you to request returns and exchanges within 48 hours of purchase as long as the item is unworn and in its original packaging.

If the order is visibly damaged, return it on arrival and email our Customer Care team at help@sanskritiecommerce.com to notify them. 

Simply clicking the "Forgot password" link will send you an automated email with instructions on resetting your password if you have forgotten it. Email is the simplest method for retrieving a forgotten username.